Submit ›
or
2.1 Based on 187 reviews
Compare to others
Respond to your
customers
  • Customers like
    • Customer service 4
    • Easy warranty 4
    • Previous protections with other phones 4
  • Customers don't like
    • Faulty product 10
    • Poor quality product 10
    • Terrible customer service 10

Awesome customer service. Answered quickly, friendly, and got my warranty taken care of quickly! =)

Add comment

Spent the extra money for lifeproof case for my 12 yr old daughters iPad mini so i wouldn't hav to worry she drops it off the couch and it breaks!! Like how does that happen!!! It's suppose to be the best!!!! I'm so mad and disappointed!!!

Add comment

About a month ago I upgrade my phone to a Galaxy S7. I was browsing cases when the employee with me recommended I get a lifeproof case. I asked him it's features. He told me all the great things about it and I was sold. It was pretty expensive though coming in at about 100 dollars. After he put the case on for me, I noticed the screen looked kinda greasy. I took the case off to clean the phone and the screen protector (The screen protector is... Read more

Was this review helpful? 0 0

Bought the lifeproof fre for my iPhone 6 because of the water and shockproof features. They claim it can survive drops from 6.6 feet. I had my phone in one hand texting and it fell out of my hand and onto the kitchen floor. When I picked it up half of the screen was black and the other half had lines going through it. The phone was not even close to 6.6 feet from the floor, maybe 3.5. I'm very disappointed. I will not buy another lifeproof, ever! Read more

Was this review helpful? 0 0

I had a new lifeproof case on my brand new iPhone se, it got wet and ruined my phone. This pile of *** is advertised as waterproof and IS NOT. they replaced the case but not my 500 dollar phone that was 2 months old. I hope some lawyer brings a suit against them on behalf of all the people who got screwed by this company. It is utter trash and was ripped off by the deceptive advertising that lies about it being waterproof and is not. lifeproof... Read more

Was this review helpful? 0 0

The case I bought did not have a serial number sticker. I called lifeproof and was told that this had happened with several shipments of my type of phone and I was passed to the warranty registration department. I was told that I would be able to register my case for the warranty. Okay, so the registration department was helpful at first and I was even told by the operator Deshana that in order to register without a serial number sticker in the... Read more

Was this review helpful? 0 0

I WILL NEVER BUY A LIFEPROOF CASE AGAIN!!! They say they are guaranteed to keep your phone "safe" from drops and says with their cases your phone will not break but today I dropped my phone while standing in a store ( probably less than 3 feet from the ground) and the whole right side of my iPhone 6 Plus is shattered! And even though they are "guaranteed" that using it your phone won't break from being dropped, they won't pay to replace the... Read more

Was this review helpful? 1 0

I have had two life proof cases now and they neither protect against water nor drops. Both phones had screen shatter while in the case.

Add comment

I had a life proof fre for 8 months and it was water proof the first few times that I had it in water but failed Saturday when I tried to film me going down a water slide.

Add comment

Bought this product over a year ago at Best Buy (love best buy).Took it on a camping trip expecting to take a ton of water fun pictures. Dipped in and out of the water never for very long, and took some cool pics. After the first day I could no longer use my phone, water did seep into the case and basically bricked my phone. The phone was sparking and power cycling with a white screen, could not even turn it off. Water damage to my phone which I... Read more

Was this review helpful? 1 0
Did not find what you were looking for?
 
×
You are reading about Lifeproof.
Filing a new complaint about
×