Bruce J Ilq

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| map-marker Crisfield, Maryland

Dissatisfied with carpet

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Lifeproof - Dissatisfied with carpet
Lifeproof - Dissatisfied with carpet - Image 2
Lifeproof - Dissatisfied with carpet - Image 3
Bought Belle Cove Bay carpet in May and it looks like its worn and stained in traffic area. Own property by myself no shoes worn inside. Would like someone to come look at it as I was promised by Home Depot.
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Loss:
$4
Cons:
  • Bad visual

Preferred solution: Full refund

User's recommendation: Would not put this in house.

Kynn S

Replacement as cover tor the charging port broke after only 5 months! Color is turgoise

Broken. Cover for the charging port! This cover is my 4th previous cover (for past phones)as Iam an advocate for always a Life Proof case! This case was purchased in August 2022! 5 months ago!! Please replace! 951-237-****!
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Pros:
  • Product truly meets the verbiage in the guarantee as advertis

Preferred solution: Just replace the cover! It is green blue green or turcuiouse! I’am aware this has frequently happened with the life proof case!

User's recommendation: Always a Life Proof case as you stand behind your product!?

Anonymous
map-marker Edmonton, Alberta

Awesome Warranz

Unbelievable customer service! Best cases the world I will continue to support this company thats the warranty is exceptional
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User's recommendation: Buy Lifeproof

Shaik M Qhu

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Verified Reviewer

Withdraw problem

I withdraw money by spending 110 points not yet credited to my account Please send me the payment I kindly request to payment
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Loss:
$100

Preferred solution: Withdraw problem

Sara Y Boi

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Verified Reviewer
| map-marker Naples, Florida

Astonishing story

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On September 27, 2022, we experienced a major hurricane, Hurricane Ian, in Arcadia, Fl. Along with wind and rain, the entire county suffered from severe flooding.

One day after the hurricane, I went to rescue my father on the Peace River. While canoeing down his road in 4-5 foot of water, my phone dropped from the canoe. I dove from the boat and searched for 15-30 minutes looking for my phone without success.

One week later when water cleared from the highways to access the road again, the river had receded enough to provide some clarity to look for my phone once again. We found my phone after 7 long days, completely submerged in over 10 feet of water at times!

After bringing the phone home to see if it was still in working condition, I took off my Lifeproof case to put it on charge. Within 15 minutes, my phone started up without any damage.

Thanks to my Life proof case on my iphone13, I was able to save my phone along with over 20,000 pictures and 7,000 videos that would have never been able to be replaced.

This is my testimony. I am beyond appreciative.

I wanted to share my experience to extend the importance of having this product on your phone for protection. If it can survive a major hurricane and flooding, it can make it through anything.

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Espn Wjp
map-marker New Smyrna Beach, Florida

Need new cases

My house flooded and the cases are broken. I phone 7. iPhone 8 Plus. iPhone 12 all need new case I would like not to be stressed. Have more cases of the 13 and two more 12. Not broken yet. Matter of time though
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User's recommendation: Not to buy the free the little piece break often

Anonymous
map-marker Berkeley Springs, West Virginia

Double check on previous order

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I did not receive confirmation email regarding my purchase of the previous evening. Something went wrong after I completed my order so the order was never submitted to Life Boost. Customer Service rep was extremely courteous and helpful. We submitted a new order. Thanks so much!
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User's recommendation: Great Company!

Jim A Vgr
map-marker Saint James, Minnesota

Need a iPhone protector 8+

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They sent me to check out to another Rep, One hour waiting just hung up. Anyway been with ya a long time Good Co.
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User's recommendation: Good company

William L Jfh
map-marker Woodbridge, Virginia

Broken phone case

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Broken phone case Replacement I gave him a replacement from the company that manufactured it !!! Customer service took care of me !!!
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Loss:
$100
Pros:
  • Great phone case investment

Preferred solution: Phone case replacement

User's recommendation: Life proof is a great product to invest in

Rolando V Goi
map-marker Cortlandt, New York

IPhone 5 s case damage

I had the case For my iPhone 5s its very messed up I would like to get a new one I think so I had guarantee I was trying to reach out I guess I was a holiday if you can can you call me 914-373-**** thank you
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User's recommendation: Yup

Anonymous
map-marker Portland, Oregon

Damaged lifeproof case for iPhone 13 mini

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The Case broke on the sides making it no longer shop proof or water proof.thenjnb oh no kidding me and I dont op to go to the shop t even ooeeyi I just want you other stuff like that lol thats why Im going to get my old job done te. The only one I was talking outta trask is trtte I guess lol thats why I erry
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Ousman Jgb

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Verified Reviewer
| map-marker Austin, Texas

My phones case is coming apart

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I need replacement of my phone case iPhone XS Plus, the sides rubber is coming apart the cover for charge is broken, always happen on my cellphone case it wont last, you need to make it that well stays last and it takes time to contact your company I tried to called you but it is hard to get to hold of you
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Esat N

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Verified Reviewer
| map-marker Hackensack, New Jersey

IPhone 13 pro max case

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Cracked and now went to my mous case for back up Ive had plenty of cases from you guys and now its getting dumb with all these questions.. Ive been a customer for years
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Pros:
  • Excellent protection but worse customer service
Cons:
  • Customer service

Preferred solution: Product replacement

User's recommendation: Call me

Jimmy V Svb

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Verified Reviewer

I have an iPhone se and they sent the wrong case.

Lifeproof - I have an iPhone se and they sent the wrong case.
I paid for a new case and they sent the wrong case. I need a new phone case fre for iPhone se. please send new case as soon as possible. Thanks.
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Loss:
$11

Preferred solution: Deliver product or service ordered

Anonymous
map-marker Henderson, Nevada

Defective case

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My case is letting sand into it. I drive utvs for a living and this case allows sand into it while sitting in my pocket. Case seems warped. Gasket seems ok. Lifeproof replaced my case for the price of shipping. Imo fair.
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