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Contact Lifeproof Customer Service

Lifeproof Phone Numbers and Emails

Toll-Free Number:

  • (888) 533-0735
Call customer service
Send Message

Customer Service:

  • (855) 688-7269
    Otterbox
  • (619) 324-7755

Lifeproof Emails:

Accessibility
Customer Service
General Info
Sponsorships
Legal
Privacy Inquiries
Media
lifeproof@cliqueaffiliate.com
Affiliates
Is this your business?

How to Contact Lifeproof?

Most Popular Number:

(888) 533-0735
Total calls: 1 072 Issues resolved: 41 Last call: Apr 14, 2025
author avatar
PissedConsumer Reporter

The Lifeproof contact number you may use if you have questions or need assistance is 1-855-688-7269. This Lifeproof customer service number operates Monday through Friday from 8 am to 5 pm MST. It is a Lifeproof phone number to call when you need to check your order or get the details on shipping.

You can also dial 1-888-533-0735 for customer care. It is the Lifeproof company number that provides help and tech support. You can solve your issues with the order or discuss the return here. A representative will assist with any inquiry or redirect you to another qualified agent if you need a Lifeproof flooring customer service.

The Lifeproof email address you can find on their website is for matters of accessibility. If you can’t access any function or feature and want to report it, email accessibility@otterbox.com.

You should visit their website to reach Lifeproof customer service on other inquiries via email. The company does not provide the Lifeproof contact info to address directly. However, they offer plenty of forms on their Support Center page. You can fill them out depending on your issue. There are forms for product returns or replacements, ones for Privacy Policy details, and others. You will receive the answer to your email within 72 business hours.

The Lifeproof website gives a lot of opportunities if you want to contact customer care. You can check them on the Support Center page. There are such options as tracking shipping and delivery, payment, and returning or replacing the product. You can also get detailed product instructions that will guide you to find Lifeproof serial number locations.

If you need more help on your issue, click Contact Us. You can spot the offering of assistance here. Pick the options that correspond to your case and fill out the form. Provide all the required information and send it to the Lifeproof tech support by clicking the Submit button.

Lifeproof Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    92% phone 8% email
  • The best phone number to call Lifeproof is 8885330735. 77% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 54% of customers reported contacting a real person successfully.

  • The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 5 minutes.

  • Be prepared for the call as Lifeproof may ask you for the following information to identify you as a customer: first and last name, email or phone number.

View full overview ›
PissedConsumer Club

Contact Information

Lifeproof Website:

Lifeproof Help Center:

Corporate Office Address:

LifeProof
15110 Avenue of Science
San Diego, California 92128
United States

Fax:

(858) 451 1568, (858) 565-4282

Lifeproof Rating Based on 362 Reviews

Rating details

2.1
more details
Price Affordability
Product or Service Quality
Customer service
Warranty

Rating stats

Rating trend

How Good is Lifeproof's Customer Service?

Dorinda Mjy
Dorinda Mjy
Feels Disappointed | Jul 02, 2024

Scratches and scuff marks happened to readily

Read full quote
Victor P Ibb
Victor P Ibb
Feels Disappointed | Apr 28, 2024

Not good

Read full quote
Myson Dpg
Myson Dpg
Feels Satisfied | Mar 22, 2024

Everything went smoothly.

Read full quote
Kasidee Pxz
Kasidee Pxz
Feels Satisfied | Jan 30, 2024

I didn’t get to talk to anyone

Read full quote
Emaan Tmv
Emaan Tmv
Feels Disappointed | Aug 01, 2023

No one answered after 30 minutes I hung up

Read full quote
Rutledge Gfu
Rutledge Gfu
Feels Disappointed | Jul 31, 2023

There is no customer service at Life Proof cuz they are out of business and the company that bought them has no phone customer service and a frustrating on line site that didn’t work for me.

Read full quote

Summary of Lifeproof Customer Service Calls

1.4K TOTAL
CALLS
04:48 AVG CALL
DURATION
11% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Lifeproof?

Product/ Service Question:

  • “Damaged volume button”
  • “To purchase a case”
  • “Warranty claim problem”

Request for Information Question:

  • “Need help purchasing a case for I phone 15”
  • “Flooring question”
  • “Checking on a phone case?”

Return/ Replace Question:

  • “Replacement case”
  • “I need to get a replacement case”
  • “Need case replaced”

Shipping and Delivery Question:

  • “My home covers have not arrived.”
  • “Haven't received my order”
  • “I placed an order two weeks ago for the ceramic spray. I ordered three and I have not received them.”

Payments and Charges Question:

  • “Ordered Life proof case paid in full what’s the status of delivery”
  • “Underpayment”
  • “Charge port cover, broke”

Website/ Application Question:

  • “Install”
  • “Installation”
  • “Issue with installing”

Activation/ Cancellation Question:

  • “Cancel order # 211775”
  • “Cancel an order”
  • “Cancel and order”

Refund Question:

  • “Refund instructions, email sent to you with order number”
  • “Wrong amount Refunded”
  • “Refund”

Staff Question:

  • “Customer service. I always call and they are always nice.”
  • “Customer service”

Other Question:

  • “Flooring”
  • “Windows”
  • “Lifeproof cases iPhone 15”

Compare Lifeproof Customer Service To

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