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Contact Lifeproof Customer Service

How to Reach a Person at Lifeproof

Verified Contact Information

Toll-Free Number:

  • 1-888-533-0735
Call Now
Send Message

Customer Service:

  • 1-855-688-7269
    Otterbox
  • 1-619-324-7755

Accessibility:

accessibility@lifeproof.com
accessibility@otterbox.com

General Info:

sponsorship@lifeproof.com
Sponsorships

Legal:

privacy@otterproducts.com
Privacy Inquiries

Media:

pr@lifeproof.com
lifeproof@cliqueaffiliate.com
Affiliates
support@lifeproof.com
ciara.ohanlon@otterproducts.com
socialmedia@lifeproof.com
tiffany.tong@otterproducts.com

Lifeproof Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Lifeproof Phone Number
1 (888) 533-0735
Average Hold Time
00:12:27
Average Calls duration
6 minutes
Most Popular Lifeproof Email Address
Support@lifeproof.com
Lifeproof Live Agent Availability
2% of callers successfully reach a real person
Issue Resolution Rate
Low (9% reported full resolution)
View full overview

How to Contact Lifeproof?

The Lifeproof contact number you may use if you have questions or need assistance is 1-855-688-7269. This Lifeproof customer service number operates Monday through Friday from 8 am to 5 pm MST. It is a Lifeproof phone number to call when you need to check your order or get the details on shipping.

You can also dial 1-888-533-0735 for customer care. It is the Lifeproof company number that provides help and tech support. You can solve your issues with the order or discuss the return here. A representative will assist with any inquiry or redirect you to another qualified agent if you need a Lifeproof flooring customer service.

The Lifeproof email address you can find on their website is for matters of accessibility. If you can’t access any function or feature and want to report it, email accessibility@otterbox.com.

You should visit their website to reach Lifeproof customer service on other inquiries via email. The company does not provide the Lifeproof contact info to address directly. However, they offer plenty of forms on their Support Center page. You can fill them out depending on your issue. There are forms for product returns or replacements, ones for Privacy Policy details, and others. You will receive the answer to your email within 72 business hours.

The Lifeproof website gives a lot of opportunities if you want to contact customer care. You can check them on the Support Center page. There are such options as tracking shipping and delivery, payment, and returning or replacing the product. You can also get detailed product instructions that will guide you to find Lifeproof serial number locations.

If you need more help on your issue, click Contact Us. You can spot the offering of assistance here. Pick the options that correspond to your case and fill out the form. Provide all the required information and send it to the Lifeproof tech support by clicking the Submit button.

PissedConsumer Club

Contact Information

Corporate Office Address:

LifeProof
15110 Avenue of Science
San Diego, California 92128
United States

Fax:

(858) 451 1568, (858) 565-4282

How Customers Rate Lifeproof Support?

5.0 / 5
Good

Based on 1.6K calls to Lifeproof customer support through PissedConsumer.com and 3 survey responses.

Total Calls
1.6K
Avg Call Duration
05:35
Issues Resolved
9%

Why Customers Call Lifeproof?

Top Reasons of Customers Calls

  • Product/ Service 38%
  • Customer Inquiries & Issues 31%
  • Request for Information 13%
  • Return/ Replace 10%
  • Shipping and Delivery 2%
  • Website/ Application 2%
  • Payments and Charges 2%
  • Activation/ Cancellation <1%
  • Refund <1%
  • Staff <1%

Product/ Service

38%
  • "Warranty my iPhone case please."
  • "Warranty"
  • "Need to order a part that wasn't in stock"

Customer Inquiries & Issues

31%
  • "Have life proof rigid core vinyl flooring that has turned cloudy out of box"
  • "My phone case is deteriorating the rubber around it is coming loose"
  • "My phone case is deteriorating"

Request for Information

13%
  • "My flooring is not waterproof - would like to speak with someone"
  • "Question about flooring"
  • "Color request"

Return/ Replace

10%
  • "Change shipping address"
  • "To replace my wife's lifeproff i11 purple phone case with the guarantee. The buttons are broke on it."
  • "Need replacement case"

Shipping and Delivery

2%
  • "Received wrong item"
  • "My home covers have not arrived."
  • "Haven't received my order"

Website/ Application

2%
  • "Installation question"
  • "Installation"
  • "After installation concerns"

Payments and Charges

2%
  • "Ordered Life proof case paid in full what's the status of delivery"
  • "Underpayment"
  • "Charge port cover, broke"

Activation/ Cancellation

<1%
  • "Cancel order # 211775"
  • "Cancel an order"
  • "Cancel and order"

Refund

<1%
  • "Refund instructions, email sent to you with order number"
  • "Wrong amount Refunded"
  • "Refund"

Staff

<1%
  • "Customer service. I always call and they are always nice."
  • "Customer service"

Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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