Lifeproof - Garbage

Was talked into buying a Lifeproof Fre for my Iphone 6 by the good folks at Verizon. Initially, I thought it was a good idea to protect such an expensive phone with an expensive cover. Shortly after making the purchase, I noticed 3 things wrong with the cover:

1) it is not seal proof - condensation leaks through and collects under the screen in various colors and sizes.

2) The green gasket continually falls out and is quite a nuisance to get back in exact position.

3) No matter how much you wipe and re-wipe, the screen looks dirty, smudgy and pitted.

Now, I must say the customer service people are extremely helpful and get five stars. Let's face it, the product is a piece of junk, cost 100 bucks and just doesn't make the grade. They try to make the customer happy by sending another one out, only to find the replacement is just as defective.

Save your money and look for something else. This protection needs a lot of improvement and they won't give you a full refund. They'll replace your old one, only to re-invent the wheel with the same issues.

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Product or Service Quality
Discounts and Special Offers
Customer service
Value for money
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Price Affordability
Advertised vs Delivered
Layout of Store
Delivery Service

  • What I liked
    • Customer service
  • What I disliked
    • Dont stand behind their product
    • Product quality

Reason of review:
Bad quality
Preferred solution:
Full refund
Monetary loss:
Product or service
Life Proof Case Fre
Review category
review #870347 by

Author wants to be contacted by the company. Learn more

Had an experience with Lifeproof? Submit review ›
Helpful? 0 Yes 0 0 No 0
Had the same issue 0 Yes 0
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan

Post a comment to start a discussion.

Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

× You are about to contact

Review submitted through "Contact Us" will not get published on the site or forwarded to Lifeproof. However, many companies do monitor reviews on our site.

You were reading a complaint about Lifeproof.
Filing a new complaint about