LifeProof failed.

220 of 282 Lifeproof reviews

I bought this LifeProof for my 15 yr. old daughter's iPhone 5c.

We live in Hawaii and she loves the beach so we figured this would be the best phone case we could have with all their claims on being waterproof, etc.

So, unfortunately, the *** phone got wet and totally ruined. I called LifeProof and they are telling me that I need to have registered the phone for the "Total Water Protection". I'm DO NOT remember seeing a registration card. I only remember seeing a blue plastic "faux phone" that I needed to use to test the case and make sure it didn't fail. So we did this and it seemed good to go. End of story.

Not LifeProof customer service is saying that I needed to complete the registration process within 14 days of purchase AND send them a photo of my working phone. Such BS!! I'm telling the customer service woman I DO not recall seeing any of this info and so APPARENTLY I have to call my local verizon store where I purchased the LifeProof because it turns out if the verizon store is NOT a corporate store, then the registration card doesn't come in the packaging!!!! Are you kidding me!?!?

So I'm waiting for the Verizon store to open so I can call and find out if they are a "Corporate or Independent" store. Now if they are an independent store, then apparently their lifeProofs aren't covered by the "Total Water Protection Plan".

I'm super pissed and will NEVER buy this *** again.

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Warranty
Product or Service Quality
Discounts and Special Offers
Price Affordability

Reason of review:
Damaged or defective
Preferred solution:
Let the company propose a solution
Monetary loss:
$350
Product or service
Waterproof Case
Review category
Shopping
review #540065

Author wants to be contacted by the company. Learn more

Had an experience with Lifeproof? Submit review ›
Helpful? 6 Yes 6 2 No 2
Had the same issue 5 Yes 5
220 of 282 Lifeproof reviews
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan
Anonymous

Jan 27 #1101449 Moline, Illinois, United States

Oh can it! You failed at doing your due diligence, and now you're crying about the consequences you're facing? Yawn!!!
Go lick your wounds andnurse your Big Gulp of cheap vodka & Sunkist, LMAO

1 1 Reply
Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

You May Also Like

× You are about to contact PissedConsumer.com

Review submitted through "Contact Us" will not get published on the site or forwarded to Lifeproof. However, many companies do monitor reviews on our site.

 
×
You were reading a complaint about Lifeproof.
Filing a new complaint about
×