Novi, Michigan
0 comments
Not resolved

knocked phone off of counter, cracked screen and case.Not so much pissed about the phone as much as I am about the customer service I received at Lifeproof.

I jumped through the many hoops they held up for me to get through just to have them come back with:" "These photos you have submitted are not good enough, the photo of the SN is not good enough" I sent this company about 8 .jpgs all told and that still wasn't enough to meet their criteria.After all of this grief, I still need another phone case, I believe this time I WILL GO BACK TO OTTERBOX, THEY have better customer service.

Review about: Iphone 6 Case.

I liked: Their product offerings.

I didn't like: Customer service treats me poorly.

Review #603971 is a subjective opinion of a user.

3.0
Diversity of Products or Services
Discounts and Special Offers
Product or Service Quality
Customer service
Price Affordability
PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Poor customer service / $79
Preferred solution Deliver product or service ordered

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