knocked phone off of counter, cracked screen and case.Not so much pissed about the phone as much as I am about the customer service I received at Lifeproof.
I jumped through the many hoops they held up for me to get through just to have them come back with:" "These photos you have submitted are not good enough, the photo of the SN is not good enough" I sent this company about 8 .jpgs all told and that still wasn't enough to meet their criteria.After all of this grief, I still need another phone case, I believe this time I WILL GO BACK TO OTTERBOX, THEY have better customer service.
More Review Details
|Diversity of Products or Services|
|Discounts and Special Offers|
|Product or Service Quality|
What I liked
- Their product offerings
What I disliked
- Customer service treats me poorly
- Reason of review:
- Poor customer service
- Preferred solution:
- Deliver product or service ordered
- Monetary loss:
- Product or service
- Iphone 6 Case
- Review category
Author wants to be contacted by the company. Learn more ›
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