If you own a iPhone 5, do yourself a favor, and avoid using the "Lifeproof" brand of protective cases. I have had a problem with one, since the day I bought it, and NINE requests for help from the company, have gone unanswered.
The problem is with the screen protector. It has an inordinate number of air bubbles embedded in it's layers.
I received two different automated responses from the company. The e-mails were identical, with TWO different reasons cited for their untimely response....
I responded to both e-mails, per their instructions, and both of my responses have ALSO gone unanswered.
Lifeproof stated in their "apology" e-mails that they found their own lack of response "unacceptable". In light of their continued indifference to my problem, I am not only agreeing with that, but I will be forwarding this post to three computer/technology magazines, two consumer websites, and ALL of my friends and acquaintances.....Thank you, Lifeproof, for living up to your OWN assessment of the handling of my problem.
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