Lifeproof Fre muffles your calls and shatters your screens

I've had my iPhone 6s Plus about a month and immediately put it in a life proof case, but I've been thinking to return my life proof case since I bought it. No one can hear me, and if you don't hold the phone in just the right way you may as well be talking into a tin can. Everyone says I sound muffled, or far away. BUT- I kept it for the "life proof" quality it is supposed to give...can survive drops from two meters, waterproof... you know the selling points.

Well, I've only had my phone a month and my phone dropped off my bed maybe two feet down onto carpeted floor and my screen shattered while inside the case! I have never been so pissed. If you haven't purchased one yet, don't. I knew I should have returned it already, and if you have one, you should get rid of it asap. The only thing life proof about this case is the case itself. It lifeproofs your phone only in terms of call quality - ZERO. The case will NOT protect your phone and give you sad call quality. No one will be able to hear you without it sounding like you're in some tunnel far, far away.

I can't believe I paid $100 for this piece of junk which made me think it would protect my phone. Their warranty also only covers their case, nothing within the case.

DO NOT BUY LIFE PROOF. To anyone reading, you have been warned. Now I'm off to pay to have my screen fixed and see about taking this POS case back, if I can find my receipt...

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Reason of review:
Bad quality
Preferred solution:
I want to return my life proof case for a full refund, and have life proof cover the cost of my screen repair. PLUS they should change the wording on their box that only their cases survive drops from 2 M and not the phone itself.
Monetary loss:
Product or service
Lifeproof Fre Waterproof Iphone 6S Case
Review category
review #790406 by

Author wants to be contacted by the company. Learn more

Had an experience with Lifeproof? Submit review ›
Helpful? 3 Yes 3 0 No 0
Had the same issue 3 Yes 3
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan

Post a comment to start a discussion.

Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

You May Also Like

× You are about to contact

Review submitted through "Contact Us" will not get published on the site or forwarded to Lifeproof. However, many companies do monitor reviews on our site.

You were reading a complaint about Lifeproof.
Filing a new complaint about