I purchased a waterproof case for my 1Phone5 s but it leaked and ruined the phone. All I got was the ultimate run around and hold on the phone with zero satisfaction.
Their response was that they could replace the case if they can find my information when purchased. It was last summer and I am on vacation on Maui so could not give the information. They could replace the case but not the phone! So my advice is NEVER BUY THEIR PRODUCT!!
What good would a new case be when 1. the phone is lost and 2.
I would not trust their product again for anything. Would you?!
This reviewer shared experience about damaged or defective and wants this business to "new phone!" as the author lost $300. This person is overall dissatisfied with Lifeproof. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.
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