1.0
Details
Customer service
Price Affordability
0 comments

First LifeProof Case was for my Samsung Galaxy S4.The first day I bought it, I took it in the pool to test out the waterproof feature after having tested the seal.

After 10 minutes of regular use, I come out of the water to find that not only has water made it inside the case, but the touch screen is no longer functional. I assume I had a defective case. I spent $200 fixing my phone and a phone call to the warranty department resulted in me receiving a brand new case. Brand new case and brand new phone in hand I use it no issues for about a week.

After dropping it ONCE, I spot a chip of glass missing off my screen and a crack beginning to form along the corner. This resulted in a snowball effect with the end product of my phone becoming a shattered, cracked mess. I did not pursue the matter because all the customer service will do for you is send you another incompetent case unable to protect from any of the elements listed on its packaging. Not only is the name Lifeproof EXTREMELY MISLEADING, the label is inconsistent with its actual capabilities.

Ive received better protection from a $2 case from China on Ebay.DO NOT WASTE YOUR MONEY.

Monetary Loss: $300.

Preferred solution: Full refund.

Had an Experience with Lifeproof?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like

The FRĒ Lifeproof Case has some annoying problems Lifeproof "About a month ago I upgrade my phone to a Galaxy S7. I was browsing cases when the employee with me recommended I get a lifeproof case. I asked him..." Read more LifeProof failed. Lifeproof "I bought this LifeProof for my 15 yr. old daughter's iPhone 5c. We live in Hawaii and she loves the beach so we figured this would be the best phone..." Read more Lifeproof Iphone Case Review from League City, Texas Lifeproof "My phone is completely shattered. I dropped it when I was getting out of the car. I didn't sign up or register my phone with lifeproof so now I have..." Read more Lifeproof Fre for iPhone 6, cracked case - cracked screen Lifeproof "knocked phone off of counter, cracked screen and case. Not so much pissed about the phone as much as I am about the customer service I received at Lifeproof...." Read more Stackcommerce Dealsandriodauthority Techdeals And Icollege - TechDeals, https://deals.androidauthority.com/, bad products Stackcommerce Dealsandriodauthority Techdeals And Icollege "Supposed great deal offered for " Ultimate CompTIA+ Lifetime Certification Bundle " with life time access suite of 8 CompTIA products. It uses CompTIA like images in advertisement. Product is..." Read more Trobbles to get my package at FedEx Fedex "Fedex disappeared with my package I was at an academic congress and I got a business book as a gift. This company sent me the FedEx book and emailed me..." Read more Yourswigs - BUYERS PLEASE, PLEASE BEWARE!!!!! Yourswigs "I looked on Yourswigs website and found the wig below that says "Sale". The wig was just what I was looking for. There website said Human Hair and the cost..." Read more Equity Finance -   Business Loan - Apply For Quick Personal Loans Equity Finance " we give Credit Personal Loans, you can get instant loan/money for a wide range of your personal needs like renovation of your home, marriage in the family, a family..." Read more