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1 comment

People cannot hear me most of the time. Apple says it is because the speakers are covered.

Lifeproof says it is just a defective cover. They will replace it, but I have to pay for shipping. If there is a defect in the case why do I need to pay for shipping? The customer person was great, but had no answer for me.

This case cost $90.00 and should be top of the line for that price.

I have talked to other owners of this case and they all have the same issue. You would think they would look at the product and make changes.

Product or Service Mentioned: Lifeproof Iphone 7 Plus Cell Phone Case.

Reason of review: Having to pay shipping on your defective case..

Monetary Loss: $95.

Preferred solution: Full refund.

I liked: How they pretend to want to help.

I didn't like: No one can hear me.

  • false commitments to customer
Company wrote 0 private or public responses to the review from Sep 15, 2017.
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Worse car ever. Won’t ring.

It’s money that matters. iPhone 8 and customer service at Lifeproof isn’t good.

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